Cracking the
Communication Code
Payment options
If you wish to pay in installments, we’re happy to support that.
Please email us at and let us know that you’d like to arrange a payment plan.
Key Differentiations for Trainers and Mediators
As a trainer or mediator — or as someone preparing for these roles — you already know that communication rarely becomes difficult because of lack of goodwill or commitment. More often, challenges arise when different layers of experience are blended together and treated as if they were the same. Content is confused with process. Intention with impact. Empathy with agreement.
This program offers a space to slow down and refine your capacity to differentiate.
Based on Liv Larsson’s book Cracking the Communication Code, this advanced training centers on Key Differentiations (KDs) as a foundation for professional discernment. These differentiations are not about rules, formulas, or correct ways of communicating. They support your ability to notice what is happening — moment by moment — so that your choices as a trainer or mediator remain informed, flexible, and responsive to context.
A core intention of this training is to support NVC practice that stays alive rather than dogmatic. When distinctions are misunderstood as prescriptions, practice can easily slip into rigidity — what many practitioners recognize as the “dogma trap.” Key Differentiations help prevent this by restoring choice. They allow you to see what you are doing without judging it, and to choose consciously rather than follow internalized “shoulds.”
For those working with conflict, groups, or learning processes, this capacity is essential. It supports the ability to stay with complexity without rushing toward solutions, and to remain present when there are no clear answers.
Over five months, you will meet online with the Trainer team: Liv Larsson (Sweden), Gonca Fide (Türkiye), and Kay Rung (Sweden)
This program is not about becoming “better” at NVC or applying it correctly. It is about cultivating the maturity needed to stay present with complexity, ambiguity, and conflict — without collapsing into certainty, technique, or avoidance. The focus is on developing discernment, humility, and freedom of choice.
If you are committed to practicing and teaching NVC in ways that remain human, flexible, and grounded in awareness rather than dogma, this five-month journey offers a spacious and rigorous path forward.
From our podcast on Cracking the code
The process of learning
Learning the key differentiations at the heart of Nonviolent Communication is not just an intellectual exercise — it is a profound invitation to grow into the kind of person you want to be. These differentiations help us notice, with gentle clarity, the subtle moments where connection is possible but easily lost. They illuminate the difference between reacting and responding, between defending and revealing, between trying to be right and choosing to be real.
When we learn these nuances — the difference between an observation and an interpretation, a feeling and a thought, a need and a strategy — we begin to see ourselves and others through a more compassionate lens. Instead of getting tangled in habits we didn’t choose, we gain the freedom to relate with intention. Each differentiation becomes a small doorway to self-awareness, and each moment of awareness expands our capacity for empathy.
Mastering NVC is less about perfect communication and more about cultivating a way of being that honors the dignity of everyone involved, including ourselves. The key differentiations serve as a kind of inner compass: they guide us toward honesty without blame, strength without domination, care without self-abandonment.
In learning them, we become more skillful at creating the kinds of relationships that reflect our deeper values — relationships grounded in mutual understanding, authenticity, and respect. And as our clarity grows, so does our ability to contribute to a more compassionate world, one conversation at a time.
Course Description
This five months online program is designed for those who are on their way toward NVC trainer certification or who have been studying Nonviolent Communication for several years and now feel called to deepen their understanding. Over fourteen 3-hour meetings, we cultivate a supportive, reflective learning community where experience, curiosity, and shared commitment to growth shape the journey.
Each session offers a rich blend of advanced conceptual exploration, experiential practice, and nuanced self-reflection. Together, we will work with key differentiations that are essential for trainer-level clarity — distinctions that help us move with greater precision and compassion through complex interpersonal dynamics. We will revisit foundational principles with fresh eyes, uncover subtle habits that limit connection, and refine the inner quality of presence that lies at the heart of NVC.
Throughout the course, participants engage in practice sessions, dialogue labs, and guided inquiries that invite both personal transformation and professional embodiment. You are encouraged to bring real-life situations, questions, and edges from your own learning path, allowing the course to meet you exactly where your growth is unfolding.
By the end of the program, you can expect to:
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Deepen your understanding of the core principles and key differentiations essential for trainer development
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Strengthen your capacity to navigate challenging conversations with grounded empathy and clarity
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Increase your self-connection and awareness of patterns that either support or hinder authenticity
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Refine your ability to offer empathic presence and resonant feedback to others
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Build a more embodied, values-based foundation for future trainer certification or advanced NVC engagement.
Who is this program for?
This program is designed for dedicated NVC practitioners who are ready to take a significant step deeper into their learning. It is especially suited for you if you are:
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On the path toward NVC trainer certification, seeking guidance, clarity, and structured practice that supports your development
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A long-term student of Nonviolent Communication, typically with several years of study or practice, who now wants to refine your understanding and embody the principles more fully
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Interested in learning mediation and deepening your understanding of conflict, including how to stay present, curious, and effective when tensions are high
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Eager to explore key differentiations that support clarity in complex conversations, conflict resolution, and relational repair
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Motivated by personal, interpersonal, and professional growth, with a willingness to meet your own edges and patterns with honesty and care
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Drawn to collaborative learning environments, where mutual respect, reflection, and shared inquiry are central.
The practicalities
📆 Program duration: 5 March - 3 July 2026
Calendar file for the program
📍 Online. Leader-led sessions.
🎯 Individual practice: Reading the book Cracking the Communicaiton Code by Liv Larsson & Katarina Hoffmann
Get the book here: English, Swedish, German
World wide Sessions
Dates
We meet as a large group 14 times for 3 hours. (You can attend two sessions with the same content if you wish and also watch both recordings.) Evening session on 5th March 18-21 Stockholm (CET) and morning session 6th March 8-11 Stockholm (CET)
We offer every trainer lead session twice, to accommodate more timezones.
14 x 2 Trainerled session (3 hours)
10 x 2 Practice sessions with Gonca.
Download a calendar file to check if the dates work for you.
Teacher led sessions with One or some of the trainers in bold and Practice sessions with Gonca on the other dates.
5 - March / 6 March
12 - March / 13 March
16-17 March
19-20 March
26-27 March
30-31 March
9-10 April
13-14 April
16-17 April
20-21 April
23-24 April
4-5 May
7-8 May
11-12 May
18-19 May
21-22 May
28-29 May
4-5 June
11-12 June
22-23 June
25-26 June
29-30 June
2-3 July
Pre register
3 steps to get started
✅ STEP ONE —Pre-register, even if you're unsure about attending but interested. No obligation required at this step.
✅ STEP TWO — After registering, you’ll receive instructions on how to complete your registration and payment.
Winter Bird: before 31 jan 1795€
Price: €1995
✅ STEP THREE — Once your payment is processed, you’ll receive login information and gain access to the program forum.
Cancellation Policy:
At step 2, you reserve a seat in the program. You may cancel your reservation free of charge up to 30 days before the program start date with a fee. Cancellations made less than 30 days prior to the start date will incur a charge of 50% of the program fee.
Cancellations made after the program has started are non-refundable, as these funds cover the trainer team's salaries and administrative costs for the program duration.
Payment options
If you wish to pay in installments, we’re happy to support that.
Please email us at and let us know that you’d like to arrange a payment plan.
