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Mediation Program 

with Liv Larsson, Kay Rung & Ricardo Guillén

26 september 2023 - 10 september 2024 

This program has two parts; learning skills, maps and theory 72h.

Structured mediation practice 75 h


A hands-on adventure in how to reconnect people.

General info

Acting a third party is an opportunity to lend your communication skills to others in difficult moments. To be a mediator is challenging and often very meaningful as you are contributing to peace, compassion and care between people. 

To take the role of a mediator  is a way to challenge your own communication skills, gain clarity, get to know your own inner dialogue and conflicts and grow in empathy and expression.

In this program you will have a chance to learn, experience and practise mediation skills. We will practise informal mediation as well as formal mediation, reconciliation as well as mediation around a certain dilemma. Welcome to a year-long practical training based on learning mediation skills with the approach of Nonviolent Communication (NVC).


First part: navigation with maps, skill-training,, creating clarity through key differentiations and litterature. We touch on areas such as how shame influences conflict, trust-building in mediation, perspective taking, group developmental processes etc.


Second part consist of mediation practice, feedback with video-recordings, and Q/A with trainers. 


We start out in August with 6 sessions 6 weeks in a row to get everybody going. After this small mediation groups will be formed and you will get a structure for your practise. This practise period is central if you want to really integrate mediation. Then follows periods of practise and periods of presentations of new parts of how to approach mediation. The last part of the training, summer of 2023 has a long structured practise period that you in your smaller groups can plan as it fits you best. During this period you have the possibility of recording a mediations session where you mediate and send it to us for feedback and suggestions on what to work on.

We will also have a group forum where you can post questions, reflections, learnings, and where we trainers will take part and answers with words or small films or recordings.

You will get a specific book filled with practises and learning structure that will be our backbone throughout the training.


Our training is most beneficial if you are willing to, try, and try again, learn from failures, receiving feedback and asking questions and then do it all again. (Perfection is a moving target)


The training is partly based on the book by Liv Larsson A Helping Hand (available in Swedish, German, English, Dari, Dutch, Polish and Finnish). We recommend you to read the book as part of your preparation for the training.



Introduction (to the group, structure and the mediation practice).
Form-clarity - intention with mediation.
What is a conflict and how do we react to it?


Mediators toolbox - part 1:Empathic presence, listening beyond sympathy.

Mediators toolbox - part 2:Helping the parties to listen with empathy.

Mediators toolbox - part 3:Interrupting with care
Mediators toolbox - part 4:First-Aid empathy - when things get rough.

Mediators toolbox - part 5:Self-empathy - processes on how the trainer works on being self-connected to be of help for others. Self-expression
Mediators toolbox - part 6:Tracking - How to keep track and focus on the parts that really matter.


Mapping conflicts, following the energy.
The pitfalls of the mediator.

Key differentiations


How to build and rebuilt trust
Informal mediation. When to intervene and how. Formal mediation. How to start a formal media- tion. Contracts for mediation. Agreements/solutions/next step
Mediation with parties that do not want to meet.


Mediation practice in different settings (examples from reel life or practise scenarios in the workbook.

Reconciliation - Restorative practises.
Variations of the NVC-mediation
Mediating challenging situations.

Feedback on recorded mediations.


Shame in mediation and conflict

  • The Compass of Needs

  • Mediation when someone is withdrawing, silent - Mediation when someone turns to anger

  • Mediation when someone attacks themselves

  • Mediation with rebellion, self-sufficiency


Mediators self-care (Group, individual, pairs)

  • How to build empathy support for challenges  

  • Dealing with judgments and labels.

  • Processing inner doubt, fears, anger.

  • Shame processes.

  • Enemy image process.

  • Inner Chooser/inner educator process


This program is built on practise. It is a hands-on adventure in how to reconnect people and bring reconciliation and trust. Sometime there will be a pre-recorded session to watch before the sessions in our online forum.

Structured mediation practise in groups of 3-5 people (online or live). At least 24 sessions.

Individual or pair work

  • Written exercises.

  • Empathy buddies.

  • Analysing and understanding conflict


Practise group

  • A set group of 3-5 people where you meet (on- or off-line) regulary to practise and deepen your mediation skills.


Included in this training

  • A workbook with structure and support for learning and practice in pdf format.

  • An E-book of Liv Larssons A Helping Hand, Mediation with NVC.

General info abou IIt
Liv Larsson
Ricardo Guillen
 Kay Rung



Liv Larsson 

is Certified Trainer with CNVC since 2002. She has worked as a coach, mediator and workshop leader since 1992. Liv has written 20 books on the theme of NVC, for adults and children, translated to different languages.The titles include Anger Guilt and Shame - Reclaiming Power and Choice, A Helping Hand- Mediation with Nonviolent Communication and Cracking the NVC Code - all of them useful for a mediator.

She lives in the north of Sweden and one of her contracts as a mediator is for Swedish FSC - Forest Stewardess Council - mediating between the indigenous group of Sweden - the Same - and the biggest forest companies in Sweden as well as mining companies.

Liv has been sharing her special way of teaching mediation skills to many different groups - from UN mediators to social workers and parents and has been leading mediation trainings in Australia, Europe and Asia. One of here special skills and areas of interest is how shame is affecting both the mediator and the parties in a mediation. Her passions are cross-country skiing, hiking, swimming, yoga, nature, her son, writing and connecting with people.


Kay Rung

has been working with Nonviolent Communication since 1997. He has developed a specific pedagogical model to teach mediation with NVC as an approach. He is in charge of Friare Liv longer training programs. His is intrested in creating maps for navigating conflicts with more ease. He works internationally with conflict management and mediation, including in Japan, Thailand, Australia, India, Sri Lanka and Europe.


Ricardo Guillén

Ricardo Guillénis a Malmö-based trainer with 10 years experience of NVC. He has accomplished around 70 mediations in company teams, families, groups, between groups and in criminal cases. Ricardo is passionate about facilitation, mediation, and helping people come together for a common goal. In his spare time, he enjoys playing football and chess, traveling to Berlin, learning languages, reading, and growing in capacities.


Who can register?

We want you to have at least 10 days of NVC-training before this event. We also suggest that you read A Helping Hand, Mediation with Nonviolent Communication by Liv Larsson. The book is available in Swedish, German, Dari, Korean, Chinese, EnglishDutch, Polish and Finnish.

(If you want to take part of the training and think you can benefit from it without the 10 requested days of training (maybe because you work as a mediator or of some other reason) please contact us before applying, so that we can decide about this together.) 



If you want to join the program but you don't have the money we ask for you can send us a message with answers to the questions: How will you use the training, and who will benefit from you getting the training? and How much can you pay? We can give scholarships only when and if we have enough paying participants so we recommend you to ask in other places for support and not relying on that you will receive one from us. We will prioritise giving this to people with low income, and other challenges.

Dates: 2023-2024

Time for the trainer lead sessions

Istanbul time 19-22, Stockholm 18-21, New York 12-15, LA 09-12 (adjustment for winter/summertime)

September  26

October 3, 10, 17

November 7, 14

December 5, 12, 19

January 16, 23, 30

February 6, 27

March 19, 26

April 2, 

May 7, 14, 21, 28

June 4

September 3, 10


Structured mediation practice at a time that the practice group decides during the week when the following dates are


October 24, 31

November  21, 28

January 9

February 13, 20,

March 5, 12, 

April 9, 16, 23, 30

June 11, 18, 25

July 2, 9, 16, 23, 30

August 6, 13, 20, 27

Prices and payment:

179€/month for 12 months.

Paypal or credit card.

If you would like to pay the full training with one invoice/banktransfer we need to do a manual registration. Contact us for that 

No refunds after start of program.

Payment online mediation


Every month

Valid for 12 months

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