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Mediation Program 

a hands-on adventure in how to reconnect people with Liv Larsson, Kay Rung & Ricardo Guillén

Starts 21 august 2024 

This international program has 3 parts:

1. Skill training, maps and theory 72h*2 trainer led.

2. Structured mediation practice in smaller groups, video feedback 70+ h.

3. A common forum for reflection, questions, movies etc.

Global program 2024/25

Registered participants from:

Australia, BrasilGermany, India, Indonesia,  Irland, Israel, Mexico,  The Netherlands, Norway, Sweden, Switzerland, USA

General info

Acting a third party is an opportunity to lend your communication skills to others in difficult moments. To be a mediator is meaningful (although often challenging) as you are contributing to peace, compassion and care between people. 

To take the role of a mediator  is a way to challenge your own communication skills, as well as ability to take in others perspecives, get to know your own inner dialogue and grow in empathy and expression.

In this program you will have a chance to learn, experience and practise mediation skills. We will practise informal mediation as well as formal mediation, reconciliation as well as mediation around a certain dilemma. We will form a group that support the learning from inside out. Welcome to a year-long practical training based on learning mediation skills with the approach of Nonviolent Communication (NVC).


First part: navigation with maps, skill-training, creating clarity through key differentiations and litterature. We touch on areas such as how shame influences conflict, trust-building in mediation, perspective taking, group developmental processes etc.


Second part consist of mediation practice, feedback with video-recordings, and Q/A with trainers. Learning mediation is similar to learning a music instrument. It might help to have a theoretical understanding and at the same time it is from the skills practise your ability from. Our advice is to apply to this training only if you are ready to dive into this. 

We start out in August with leaderled sessions to get everybody going. After this small mediation groups will be formed and you will get a structure for your practise. The practise is central if you want to really integrate mediation. Then follows periods of practise and periods of presentations of new parts of how to approach mediation. The last part of the training, summer of 2025 has a long structured practise period that you in your smaller groups can plan as it fits you best. During this period you can film sessions where you mediate and share it, get feedback and suggestions on what to work on.

We will have a group forum where you can post questions, reflections, learnings, and where we trainers will take part and answers with words or small films or recordings.

You will get a specific workbook (pdf) filled with practises and learning structure that will be our backbone throughout the training. It covers all the basics plus a lot more.)

Our training is most beneficial if you are willing to, try, and try again, learn from failures, receiving feedback and asking questions and then do it all again. (Perfection is a moving target). It seems like most people can learn this skill if they do put some effort into it. So a warm welcome to an amazing adventure.


The training is partly based on the book by Liv Larsson A Helping Hand (available in Swedish, German, English, Dari, Dutch, Polish and Finnish). We recommend you to read the book as part of your preparation for the training.

General info abou IIt


Introduction (to the group, structure and the mediation practice).
Mediation map:

Mediation toolbox:

Mediators toolbox - part 1: Empathic presence, listening beyond sympathy.

Mediators toolbox - part 2: Helping the parties to listen with empathy.

Mediators toolbox - part 3: Interrupting with care
Mediators toolbox - part 4: First-Aid empathy - when things get rough.

Mediators toolbox - part 5: Self-empathy - processes on how the trainer works on being self-connected to be of help for others. Self-expression
Mediators toolbox - part 6: Tracking - How to keep track and focus on the parts that really matter.

Key differentiations: We use key differentiations to get deeper clarity about options 

How to build and rebuilt trust, how to work with resistance and find autonomy.
Informal mediation. When to intervene and how. 

How to start and end formal mediation. Agreements/solutions/next steps


Mediation practice in different settings (examples from real life or prepared scenarios).

Reconciliation - Restorative practises.
Variations of the NVC-mediation
Mediating challenging situations.

Feedback on recorded mediations.


Shame in mediation and conflict

  • The Compass of Needs

  • Mediation when someone is withdrawing, silent - Mediation when someone turns to anger

  • Mediation when someone attacks themselves

  • Mediation with rebellion, self-sufficiency


Mediators self-care (Group, individual, pairs)

  • How to build empathy support for challenges  

  • Dealing with judgments and labels.

  • Processing inner doubt, fears, anger.

  • Shame processes.

  • Enemy image process.

  • Inner Chooser/inner educator process

I signed up for the Mediation program not really sure what to expect, as I was not familiar with mediation before. This is one of the most well-thought-out programs I have ever attended, and it contributed so much to my learning, not only about mediation but about life in general. I was expecting that the program would not satisfy my need for connection and sharing with other people, considering that it is online, BUT, it definitely did.


There are so many opportunities to meet new people and exchange; during the main session, on the forum, and in our integration groups. I felt supported and cared for during the whole program. I became confident in my role as a mediator very soon from the start, and I attribute that to a lot of practice and timely feedback from Liv, Kay, and Ricardo, and our colleagues too. I wholeheartedly recommend the program, and I recommend that you really dedicate a year to it if you sign up. It pays off more when you invest yourself more.

- Ozrenka


This program is built on practise. It is a hands-on adventure in how to reconnect people and bring reconciliation and trust. Sometime there will be a pre-recorded session to watch before the sessions in our online forum.

Structured mediation practise in groups of 3-5 people (online or live). At least 24 sessions.

Individual or pair work

  • Written exercises.

  • Empathy buddies.

  • Analysing and understanding conflict


Practise group

  • A set group of 3-5 people where you meet (on- or off-line) regulary to practise and deepen your mediation skills.


Included in this training

  • A workbook with structure and support for learning and practice in pdf format.

  • E-book of Liv Larssons A Helping Hand, Mediation with NVC.

  • E-book of the book Cracking the Communication Code by Katarina Hoffmann & Liv Larsson. 

Added recommended reading: 

Nonviolent Communication, a language for life, Marshall Rosenberg Swedish edition

We can Work it out, Marshall Rosenberg.

Anger, Guilt and Shame, reclaiming power and Choice. Liv Larsson

Liv Larsson
 Kay Rung
Ricardo Guillen
Reena Ginwala Dharamshala-India Copy-1_edited.png



Liv Larsson 

is Certified Trainer with CNVC since 2002. She has worked as a coach, mediator and workshop leader since 1992. Liv has written 20 books on the theme of NVC, for adults and children, translated to different languages.The titles include Anger Guilt and Shame - Reclaiming Power and Choice, A Helping Hand- Mediation with Nonviolent Communication and Cracking the NVC Code - all of them useful for a mediator.

She lives in the north of Sweden and one of her contracts as a mediator is for Swedish FSC - Forest Stewardess Council - mediating between the indigenous group of Sweden - the Same - and the biggest forest companies in Sweden as well as mining companies.

Liv has been sharing her special way of teaching mediation skills to many different groups - from UN mediators to social workers and parents and has been leading mediation trainings in Australia, Europe and Asia. One of here special skills and areas of interest is how shame is affecting both the mediator and the parties in a mediation. Her passions are cross-country skiing, hiking, swimming, yoga, nature, her son, writing and connecting with people.


Kay Rung

has been working with Nonviolent Communication since 1997. He has developed a specific pedagogical model to teach mediation with NVC as an approach. He is in charge of Friare Liv longer training programs. His is intrested in creating maps for navigating conflicts with more ease. He works internationally with conflict management and mediation, including in Japan, Thailand, Australia, India, Sri Lanka and Europe.


Ricardo Guillén

Ricardo Guillénis a Malmö-based trainer with 10 years experience of NVC. He has accomplished around 70 mediations in company teams, families, groups, between groups and in criminal cases. Ricardo is passionate about facilitation, mediation, and helping people come together for a common goal. In his spare time, he enjoys playing football and chess, traveling to Berlin, learning languages, reading, and growing in capacities.

Reena Ginwala:

Reena Ginwala is a CNVC certified NVC trainer with experience sharing NVC across corporates, educational institutions, NGOs since 2014. She learnt about Mediation from the Indian Judicial context through her own life experiences of divorce, conflicts in business and family settings. She is passionate about Empathy based Restorative processes and NVC integrated Mediation. She teaches Mediation to professionals from diverse background at the Mumbai National Law University, India and has been associated with us since last 4 years learning, supporting and facilitating Mediation training.


Who can register?

We want you to have at least 10 days of NVC-training before this event. We also suggest that you read A Helping Hand, Mediation with Nonviolent Communication by Liv Larsson. The book is available in Swedish, German, Dari, Korean, Chinese, EnglishDutch, Polish and Finnish.

(If you want to take part of the training and think you can benefit from it without the 10 requested days of training (maybe because you work as a mediator or of some other reason) please contact us before applying, so that we can decide about this together.) 



If you want to join the program but you don't have the money we ask for you can send us a message with answers to the questions: How will you use the training, and who will benefit from you getting the training? and How much can you pay? We can give scholarships only when and if we have enough paying participants so we recommend you to ask in other places for support and not relying on that you will receive one from us. We will prioritise giving this to people with low income, and other challenges.

Dates: 2024-2025


Trainer led dates in bold and practice times in standard lettering. The content of all trainer led sessions has the same theme and focus, and they can be different depending on questions that participants have. All sessions are recorded and you have access to them during the program. You can join all sessions if you like.

August 21 evening session and/or 22 morning session *, 28/29

September  4/5, 11/12, 18/19, 25/26

October 2/3, 9/10, 16/17, 23/24, 30/31

November 6/7, 13/14, 20/21, 27/28 WT  

December 4/5, 11/12, 18/19

January 15/16, 22/23, 29/30

February 5/6, 12/13, 19/20, 26/27

March 5/6, 12/13, 19/20, 26/27

April 2/3, 9/10, 16/17, 23/24

May 7/8, 14/15, 21/22, 28/29

June 4/5, 11/12, 18/19, 25/26

July 2/3, 9/10, 16/17, 23/24

August 6/7, 13/14 


Registration, prices and payment:

Registration opens when dates are set, stay updated by filling the form below . limited amount of seats.

Payments options in the registration form. (click below)

  • You can pay monthly starting in August 189€/month for 12 months

  • Or one payment or banktransfer in August 2148€


Cancellation rules:

When you register you reserve a seat at the mediation program.

You can cancel your seat freely until 30 days prior to the start of the program.

Cancelations closer than 30 days before the starting date are charged 50%.

Cancelations after the start of the program are not refunded, (that is our salary for the year)

Payment online mediation

Two sessions 

* We offer two sessions on the same topic on all the trainer lead dates to accommodate more timezones. 

Evening session Stockholm 18-21, (translates to New York 12-15, LA 09-12 (adjustment for winter/summertime)

Morning session Stockholm 9-12 (translates to New Delhi 12:30-15:30, Bangkok 14-17, Shanghai 15-18, Tokyo 16-19, Sydney 17-20 adjustment for winter/summertime)

Global program 2024/25

Registered participants from:

Australia, BrasilGermany, India, Indonesia,  Irland, Israel, Mexico,  The Netherlands, Norway, Sweden, Switzerland, USA

info meetng video
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Thank you! We’ll be keeping you updated.

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